Fun Photos : Customer Care with a Heart!

I didn't want my credit card statements lying around in my unlocked house mailbox. I could have bought a lock, but instead I mustered up all my courage and patience to rise to a bigger challenge - to call up ICICI bank customer care and get them to change the delivery address to my office address.

After I finished spelling out each word of my current home address, and my office address, the customer care lady was kind enough to ask me whether I want my statements sent to me by email as well. And so I proceeded to spell my email address to her... P - R - A - T - I - K - underscore - S - T - E -P - H - E - N at hotmail.com.

The next month, I get this...